This is to introduce Mark Curtis, Edgnett’s Apple technician. He has been a Mac User since the Mac
Plus and remembers all to well swapping floppy disks between ‘System’ and ‘Applications’
Mark’s qualifications include:
Apple Certified Help Desk Specialist
Apple Certified Portable Technician
Apple Certified Desktop Technician
OS.X Support Professional
Mark has been working with Apple computers for 15 years.
His areas of experience and expertise include:
Hardware troubleshooting and repair (high level)
Network installation and administration
Training in Macintosh OS and commercial applications
Data security measures
Installation and configuration of Apple communications services (LAN, Internet, firewalls, sophisticated virus protection.)