This is to introduce Jonah Smith
Jonah’s qualifications include:

• TAFE Certificate IV - Information Technology – Client Support
• TAFE Certificate IV – Information Technology – Website Design
• TAFE Certificate IV – Information Technology – Technical Support
• HP Accredited Service Engineer
• HP Product Training – Diamond Level
  

His areas of experience and expertise include:

• Hardware troubleshooting and repair
• All Internet related matters
• Installation and configuration Wireless networking
• High level skills in Windows PC operating systems (Windows 98, Windows 2000, Windows XP, Windows Vista)
• Setup and managing of Microsoft server environments
• Commercial website design
• High level skills in MS Office applications (Word, Excel, Access, Publisher, PowerPoint)
• High level skills in Adobe applications (Acrobat, PhotoShop)
• High level skills in Macromedia applications (Dreamweaver, Fireworks, Flash)
• Proficient with configuration in Microsoft Sharepoint
• Highly skilled in multimedia interactive equipment (SmartBoards, Projectors and Touch Screen)
• Managing help desk warranty (HP Warranty, ASI Warranty, etc)

Jonah is continuing his formal education, including Microsoft accreditation, contributing to his existing levels of technical expertise. His methodical approach to problems ensures that his diagnosis skills are very mature.

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